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Outlook not responding, stuck at “Processing,” stopped working, or freezes – Microsoft Support.

March 10, 2023

Outlook not responding, stuck at “Processing,” stopped working, or freezes – Microsoft Support.

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What to do when Outlook doesn’t open.

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I checked your solutions above but did not work for me. Are there more recent news about this issue? If it helps, though, remember to check the error logs as needed! Please advise other solutions. We would need more detail on the issue. Please include the version involved and a complete description of your problem. I recently had to reinstall Outlook.

Now Outlook only syncs the Inbox of my Gmail account. It does not sync Sent, Junk, Trash, or any other folder. I have tried the 4 recommended fixes but none work. Any suggestions? I have one of the problems described but none of the recommended fixes corrects the problem. We appreciate your thanks! Inbox and subfolders do not receive messages from server but Sent box does.

When I did that, the Inbox got messages, the Sent did not, and the Inbox subfolders were not there. All other features of Office work fine. Seems to be a specific synch problem. Have you contacted Microsoft support regarding this? This seems to be a recurring issue according to one of their support threads.

Thanks for your feedback! How may we help you? It sounds like there is a proprietary issue and I recommend contacting Microsoft support directly. You say you added to root box and everything dissapeared — what does tha tell u lol? We have 2 computers using outlook who both access the same account so we can share the available files.

When one computer opens new folders within the inbox, these sychronise and show up on the other computers inbox fine but we have recently found that any folders set up on the other computer are not updating in the outlook folders on the first computer. When checking IMAP folders, these folders are showing up as subscribed and if we check webmail, the folders are there so they are synchronising to the server from the 2nd PC but they are not downloading in outlook on the first PC.

Files which are put in the exisitng folders from the 2nd PC synchronise fine — it is just the folders. To diagnose the issue would require removing and re-adding the accounts and setting things back up again. I recommend contacting Outlook support to have them advise what steps you can take to troubleshoot the issue with their software and go from there.

The only way I can get new mail is to close Outlook and re-open. Using Outlook Office and w Sorry for the problem with Outlook. If you continue to have problems then you may need to speak with Microsoft support to determine the source of your problems.

My boss was formely using outlook POP , then he stared having problem getting all his inbox mails, so we deleted the the account and create an IMAP account for the mail. He is able to get all his inbox mail now synchronizing well but his sent mails doesnt show in the outlook but reflect on his gmail server and his Iphone.

This may help to display the missing Sent folder you are describing. Microsoft has documentation for how to do this in various versions of Outlook here. Worked like a charm for me in regards to two things I have been searching for 2 days.

New laptop and installed outlook and my first problem was not synching or allowing to delete an email from the inbox and the 2nd problem was not pulling in new emails. I disabled the only show subscribed folders and both problems were fixed. The second solution unchecking subscribed within imap folders worked like a dream after much frustration — inbox had been synching ok — however any changes made in mail folders within outlook were not reflecting back in yahoo mail itself— well done with a really useful solution.

Also, check your mail logs for additional errors or record of the transmissions. Also check under the advanced settings, what the period of time to keep Mail offline has been set to. I had mine set to 1 month to limit the amount of data I store on my laptop.. Thank you so much, I have been struggling with this for hours, and unticking that box in the IMAP settings sorted it in a jiffy!

Thank you for contacting us. It is difficult to say without access to the logs, since you are hosted with yahoo. But, I have seen this type of issue when there are a huge amount of emails in the sent folder. I have read so many articles about how to fix this but nobody ever seems to have an exact answer. At this point I would settle for a diagnosis so that I work backwards, or forewards for that matter, from here.

This is due to syncing all the folder contents every time it communicates with the mail server. The easiest way to fix this sync folder problem that is not getting your mail is to go back to outlook because it does not use OST files. You will find that office uses both PST files and OST files to cache the server and this is where the problem is and Microsoft have been very silent on the problem.

I had the same problem for months. Drove me batty. Thank you for the help. This was for a business related email address and I was not seeing the emails on time. Now I can. Many thanks to whoever suggested it. In plain english, this is royally screwed up and if you think Microsoft knows what there doing that has NOT been my experience at all. This is clearly driving thousands of your customers up the wall. What else can you suggest since none of the above has helped me a jot.

Our apologies for the problems that you appear to be having with Outlook and making it work with your email account with us. If you can provide us further information then we may be able to help resolve problem. Otherwise, we would be guessing or giving you general info.

Microsoft Outlook is a 3rd party email client that has many versions and iterations that can vary from customer to customer. The thing to focus on with the client are the email settings being used, how they are set in the client, and other settings that affect your email accounts such as folder subscription.

You can find more information here: Everything Email. I have office on my computer and am still using windows 7. I understand my folders may take some time to sync, but emails in my inbox are not getting to me on my desk top using outlook via office What can I do? You can find more information about finding your proper email settings. If those check out and your email works in other programs like webmail, then you may need to consult with Microsoft support if your email client continues to give you trouble.

If you want us to look at it,then please provide more information about your settings, steps to duplicate the problem and an email address that we can use to investigate log files.

These last two weeks I am unable to access my mail office account from home. It tells me that it looks like my connection is slow. I never had any problems before and it is vital for me to be able to access it from both locations. Please help! Often, this happens when an ISP blocks ports on their network your home network.

This explains why it would work on one network, but not another. If your problems persist, check your mail logs for errors or record of your transmission. If you are on a shared server, Live Support can help you with this. I get them on my iphone so the account is syncing there but on my PC i get nothing. The only thing different from yesterday is that a Windows 10 update was performed. The update number is KB I hope this helps to answer your question, please let us know if you require any further assistance.

Since your phone is receiving emails and syncing okay, then the problem is most likely related to your Windows 10 update, or something with your Outlook client.

Double-check your email settings. Then look at your Windows 10 firewall settings. Make sure that your port and email server settings are correct. This may be why you are not seeing any emails when logged in with IMAP. If your problems persist, check your email logs for record of your connection, or errors. I am having the same problem on just one of my computers.

We all use the same outlook account on three different computers and for the last 3 days one of them will not recive mail or sync. I have tried the Unsubcribe thing. And still no mail…. This is not the first time it has happened. I am seriously looking at a new mail system for the office. Since 2 out of 3 computers are connecting without issues, this problems seems confined to that specific computer.

I recommend restarting the computer, and reviewing the email settings. Next, check the mail logs while you are connecting f you are on a shared server, can help you with this.

This will confirm if the computer is attempting to connect to the server, or failing before getting there. The mesage field is blank. NOW the issue, if I go farther down in my messages, and delete a couple, the cursor jumps back up to the top of the stack, and Outlook syncs for awhile.

It makes cleaning up the box very difficult. Unfortunately we cannot troubleshoot email client behavior, only provide settings for connection. My Outlook stopped synchronizing after updates installed on Aug 15, I do not have the above listed updates. Have you tried contacting our support department to view the server logs when you try to connect? Worked perfectly to solve problem in Outlook for windows running windows 7! Thanks so much. Solved a problem that perplexed me for hours.

I have better things to do than have to spend hours trying to work out what I need to do to fix Windows update stuff ups. Starting over sucks! Sorry to hear about the issues with Outlook. This is definitely a Microsoft issue and changing the root folder path is definitely not the best solution for everyone.

Check out this post. This is another reply that my help resolve the issue of your missing mail. Sorry again for the issues with Microsoft Outlook. If you have any further questions or comments, please let us know. Everything works perfectly — except for the fact that my INBOX still has yet to receive a single message while all of my subfolders sync perfectly. If your webmail is working for your account, then the issue is most likely one of configuration. You may need to review your Godaddy support documentation for the proper settings or have one their techs look.

Webmail is simply a client to view email and generally runs using the IMAP protocol. I just tried the solution of typing INBOX in my root folder path and it wiped out all my client folders!!? Since by default, IMAP stores emails on the server, changing this setting does not delete anything. Changing it back to the original setting, should allow them to see the original folders again.

Thanks for the above, but found a fool-proof, simple solution to my days and nights of frustration and gigabytes of wasted downloads caused by Outlook bugs — went to Thunderbird last night — amazing — simple, efficient and no stupid syncing wheelspin.

How come the email below which is really my issue is considered acceptable and mine is not? I just want to make sure I use it appropriately. I apologize as I must have misread your original question. I believed you were having issues with the functionality of the software not having issues with your IMAP folders not syncing. Have you made sure that you subscribed to the folders and that you are indeed using IMAP to connect to the server? Are you still getting the emails in those folders put into your inbox or are you not seeing them at all?

It was working fine, and then suddenly it has stopped updating the Inbox. In addition, sometimes the main Outlook window will close for no apparent reason, leaving a process running, but no open window and no incoming mail. Other than spending hundreds of dollars to purchase Outlook and revert, is there any solution? Please check out this post concerning that exact issue.

It appears to be heavily discussed in Google forums. They provide a link and hopefully a good solution for your particular situation. Can I therefore just ask one question which is about functionality with Outlook Home. The inbox, outbox and sent mail boxes synchronise fine. It used to. These are still questions specific to the Office service that should be presented to Microsoft as there may just be a simple setting you would need to change.

I am currently using Outlook Home linked to a googlemail account. Currently, in my Outlook folder which sits on my PC , I have around 80 sub folders with various items in them. THe problem I am experiencing is that Outlook Home on my PC and my laptop do not synchronise very well and it is giving me a massive headache.

Can i still link my Google email account to Outlook Business or do I have to import everything over to a new Outlook account which will then take over all my email messaging? If the latter, does this mean I end up having a new outlook. Can I not keep the old? I really appreciate you. I am having trouble logging into office I go to Valdosta State and it uses this email system. Is there anything that I can do to solve this.

Have you tried clearing your browsers cache in your browser, or going to the website in incognito mode? Repairing Microsoft office, Reinstalling MS office etc…. Unfortunately what you are experiencing is beyond the scope of this article. You may want to check with Microsoft Outlook support for further assistance. Thanks a lot, step 2 and step 3 helped me resolve my sync problem, atleast for now sync has started. Thank you. You will want to check your MX records and email settings to ensure they are correct.

I was having issues with the synchronization of of my outlook folders between my main desktop and laptops.

It wiped out all my folders. Inmotion client with a Cpanel admin email service installed. If you continue to receive this message, contact your server administrator or Internet service provider ISP. I found a very good post in Microsoft Support in regards to this very error. Please look through the thread and try the various suggestions.

Many people have reported the exact error and hopefully, the solution s they have provided will help resolve yours. Sync was not working for a couple of months and i did not realise until i went traveling and found that from my laptop ihad e. Have you tried checking the webmail client to see if your folders are there? If so then you would just need to re-subscribe to them.

If not then you would need to re-create them. After trying for 3 Weeks!! Most of the time it hangs. I uninstalled it, keeping the rest of the office suite and installing just Outlook from the version. Believe it: that works. I like the icon better anyway. Some of the VBA changes are also very stupid, like not being able to compare 2 variants on equality when the current type is e.

The ones set up with our company domain are working all IMAP whereas there are 2x hotmail domain live. Sorry to hear that you are having problems with Outlook email. We can try to help you with those issues, but we would need more information. You may be better off speaking with a Microsoft Support representative if you are having client-specific issues. If you are having setup issues where the account is not connecting, then you should be double-checking the IMAP settings that are used to connect to the mail server.

Are you using an Exchange server? Or are you trying to connect to an email server that InMotion hosts? Thank you for your question. If your email is working through your phone, but not on your computer. Try changing your settings on the computer. For example, if you are using non-secure email settings, try using the secure SSL options. This will require you to change the port, and may help. Otherwise, you may have to contact the email provider, to see if they have a different setup, or known problems on their servers.

Email issue just started 2 days ago- could not find those updates but did the other two items on your list and voila! Your help was very appreciated. It worked like a charm. Please note that your description of steps to take does not apply to all versions of outlook.

I use and it got me confused at first. But I did find the way, so it all worked out at the end. I have been having issues with a constant pop up saying IMAP wants to alert you: you cannot delete a system folder.. I dont even know what folder it is trying to delete.. I have been back and forth with microsoft paying for support for 3 days now and still no resolution. Can someone help???

Need Help Please — I have a Laptop with Outlook and Desktop with Outlook — 2 email accounts, one gmail and the other hotmail — I have them set up on both computers but for some reason I end up with a set of folders i. I am aware that there are a lot of bugs with windows 8. I would suggest removing your IMAP account from the client and re-add it back. This should default its settings. You would just need to go into your account settings and there will be a list of the accounts at the bottom.

Select the one you would like to delete and click the delete option. If it is folders you would like to remove, then just select the folder and hit delete on your keyboard. It will sync with the server and be removed from your view. I am using Win 8. Outlook IMAP has been a nightmare.

After various glitches, doing complete uninstalls of Office, including registry settings, etc. Typically not, though. The folders DO exist and I can see them on my phone or by going directly to the server, but Outlook has, once again, trashed itself.

I will likely need to delete the profile and recreate the blasted thing again. If you are set to use IMAP, then your email will be able to use multiple folder structures. Check to make sure that your email account is set to IMAP and then it will be able to use multiple folders. For further information, please see How email works in general. The article is OK I cannot solve my Outlook issues however. I cannot send or receive email. This started quite suddenly, and I cannot fix the problem.

This article was written for a specific issue and not as general troubleshooting. If you are having issues sending and receiving emails, then you will want to start by evaluating your email settings within the client.

The app appeared on the top left of screen. Right-clicked on that icon. I think there was the last download that causes very very slow download It went from 3 minutes to over 15 minutes download. Spent hour and half on remote access with Microsoft Tech Support who finally gave up and referred me to Level 2 Technician who is supposed to call me within 24 hours.

Then logged in to Inmotion, searched Office , unclicked Folder Hierachy as suggested and problem solved in under five minutes. Go to love it. I like that you offered multiple solutions and explained them clearly and succinctly. Huge contribution. Little improvement needed. Perhaps update with expected fix date from Microsoft if known or link to MS bug report. Not sure if this will help anyone but after a few weeks of dealing with this and trying all the fixes it turns out to be a problem with AVP for me.

I turned off AVP Add-on and everything works. I feel kinda stupid should have realized that weeks ago, but just happy it is fixed now. Whatever the reason for Outlook not opening on your device, there are several simple and advanced troubleshooting steps you can use to fix Outlook issues. After each step, try to open Outlook and check if it works again. Open Outlook and check for the Working Offline status at the bottom of the window.

For Mac, select Outlook on the menu bar and then select Work Offline. By default, Outlook installs updates automatically , but you can manually enable or disable these updates via your Office Account settings. You can also check for available updates and install the latest one on your device. Check your mail server settings to be sure nothing has changed that would affect how Outlook works.

Note : If you use Gmail, Yahoo, iCloud, work-provided email address, custom domain email address, Outlook. In such cases, Windows manages these settings for you so you can skip this step. Safe Mode helps you start Outlook without add-ins, which could be in conflict with the app. Sorry this didn’t help. Thanks for your feedback. I have had no problem with Defender deleting. Perhaps something got messed up during your download, or perhaps there really is a virus and you may be sorry if you leave them there.

Why don’t you try putting them in another computer that does not have Defender and seeing what happens. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.

Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Try to disable the add-ins one at a time to detect which one is causing the problem. You can find the detailed information in : How to disable Outlook add-ins. The main symptom is Outlook hanging on the Loading Profile screen, and the main cause is a conflict between the operating system and OEM video drivers.

If against all expectations your Outlook still won’t open, try the troubleshooting steps below. These tips cover other, less frequent scenarios, and more specific errors. As the error description explains, this error happens if you have a corrupted or outdated MAPI DLL installed on your machine. Usually this happens when you’d installed a newer version of Microsoft Office and then installed an older one. The entire text of the error message is this: ” Cannot start Microsoft Office Outlook.

DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook. If you work in a corporate environment and your company uses an Outlook Exchange server, then the “unable to open Outlook” problem may be caused by something known as Cached Exchange Mode.

When the Cached Exchange Mode is enabled, it saves and regularly updates a copy of your Exchange mailbox on your computer.

If you don’t need this option, then turn it off and you should no longer get the error. Another error that may occur in the Exchange server environment is related to a missing default gateway setup.

I’m not really sure what it actually means, but fortunately for us Microsoft has an explanation and automatic fix for Outlook and You can download it from this page. One more cause of errors when starting Outlook is disabling the Encrypt data between Outlook and Microsoft Exchange setting.

If it is the case, you will see the errors like these:. And again, Microsoft has provided the detailed information on how to cope with this problem, you can find it on this page. If you cannot start Outlook because of an error message similar to this one: ” Cannot start Microsoft Outlook.

MAPI was unable to load the information service msncon. Be sure the service is correctly installed and configured “, know that it is the Microsoft Hotmail Connector add-in to blame.

In this case, uninstall the Outlook Connector manually as recommended on this forum , and then install it anew. Here are the download links:. Though this section does not relate directly to Outlook start-up problems, it still may be useful if you actively use Outlook in your daily work.

Let me, please, quickly introduce you to 5 time-saving plug-ins that automate the following tasks in Outlook – You can find more details about the tools and download their trials by clicking the links above. Just give them a try, and these plug-ins will streamline your email communication and enhance your Outlook experience in so many ways!

Hopefully, at least one of the solutions described in this article helped to resolve the problem on your machine and now your Outlook is up and running again. If not, you can leave a comment here and we will try to figure out the solution together. Thanks for reading! Table of contents. Unable to open Outlook window” error”. Thank you! Removing the XML did the trick for me. Go to search in your computer. Thereafter, past “Outlook.

One of the reason is that PST file exists on a network server that is unavailable. So, in such a case the only way left behind to fix this error is by repairing the damaged PST file. But first, you need to take the backup of PST data and then delete it. Thanks for posting this. I did the first two with no success. Once I switched off compatibility I had it working again Hello dear, nice article. I read your 4 to 5 article and all have wonderful and meaningful information but now I can’t open dll file in my system to solve the Microsoft outlook error.

How to solve my problem? Can you please tell me? Great post. Thanks for sharing such wonderful knowledge. Anyways can you suggest me some better options to get Cheap Linux hosting other than redserverhost.

Usually the messages are finally sent. Had problems for days with opening MS office outlook. Tried MS online but just going round in circles with the online help.

Found your sight with the exact “error box message”. Tried a few of your tips, and turning off compatibility worked. All failed for me until I found you could admin the accounts and folders through the control panel. Thank you very much for this article.

Thank you so much. I have searched a solution for this problem for almost two full days without any luck. I do not know if this is the way it should be. Microsoft cannot innovate any more and produces software that sucks. I am royally frustrated. PST file in outlook which you want to use. Dear Mam, It has helped me a great way.

I am working professional working in Garment industry and from few days i was unable to start outlook but by your help i have done successfully, thanks you taught me something helpful. Just for those in my situation: None of what is in this “How to fix” apply Fist off, I am getting this dreaded error Cannot start Microsoft Outlook.

Using a Win 10 laptop remotely. The “. I have and can run Outlook , connecting cleanly via the manual settings no longer allowed under Yes, the “. There isn’t a fixing tool that can correct it. It seems that Microsoft has to screw with anything that works in order to frustrate everyone into using the junk they are trying to force down the throats of the marketplace.

For those who wonder why this being done on a Win 10 machine, that was a no choice situation forced by Microsoft and Lenovo. I should add that I am using Windows 10, and Outlook Also, if it’s relevant after a check, I have discovered that, along with millions of others, I have 3 instances of being Pwnd. My problems started a few days ago. First, deleted junk kept reappearing, then while trying to reply to mail, I get a message saying ‘cannot send, device not connected to internet’.

However, the person who I wrote to apparently got it and replied. Yet, I’ve just been using it today and I am sure I haven’t deleted it. I got stuck in a loop of the first 2 options navpane, scanpst – neither worked. Eventually, I put back what Scanpst was saying was my corrupted. PST file, rebooted, and all worked again properly. My original problem happened when I tried adding a work email account into Outlook I already have 9 email accounts loaded. My guess is something was corrupted in Windows’ cache, and all the hard options here were unnecessary.

Sorry, but we can help you with the activation of our add-ins only. Outlook belongs to Microsoft, so you should contact their technical support. I found my own solution where all else failed.

I had to start outlook in safe mode and the ignore the corrupted “Outlook” named profile but go straight to create a new profile called Nick. I then needed my outlook icon to use that profile outlook. I now need to find out how to remove the corrupt profile!

Thanks for the solution to my problem! Accessing the data files through the Control Panel was the magic for me. Try this if using Windows 7 with Microsoft Outlook Procedure 1.

Click on start menu. Type “Outlook Files”. Click on “Outlook Files” folder under search result. Delete “Outlook” in outlook files folder. Now open “Microsoft outlook ” application.

Click “ok”. Type your login password and confirm. Tick “save password”. It shall be OK now.



Microsoft outlook 2013 wont open free

Start Outlook in safe mode and disable add-ins · Restart Outlook again and disable the add-in you enabled that produced the problem, and then start Outlook. 1. Press the Windows + R key on the keyboard. 2. Type Outlook /safe (leave a space after Outlook) -> Click OK.


Microsoft outlook 2013 wont open free


This article published by MiniTool brand offers you 19 solutions to fix Microsoft Office won’t open problem. It is mainly based on the Windows 10 operating system, but most methods also apply to Windows 11, Windows 7 and Windows 8. Those ways are popular online and have helped thousands of users. There are a lot of users online complaining about Microsoft office will not open issues. The following are some of the typical ones among all kinds of situations.

Sometimes, you may encounter such a situation: the Microsoft Office file does not open in the expected program. What does this mean? Please install a program or if one is already installed and create an association in the default programs control panel.

Get the solutions from this post. When it appears, it also states that Windows can check online for a solution to the problem. Besides the various cases, the situations of the Office opening problem are also different. Some may be no response after double-clicking, some may be stuck at the processing screen, some may be open with a blank screen, and so on. For the different cases mentioned in the above content, there are different causes, and there are different fixes.

Sometimes, if you cannot open a Microsoft Office file by directly double-clicking on it, you can try to firstly open the corresponding Office program, then open the target file from the app.

If you can successfully open the target file, congratulations! If, unfortunately, you cannot, just go to the next solution. Or, after right-clicking on an Office file and select Open, there is no response.

Does the file really not open? To confirm it, just go to Task Manager to check out in the Process tab. If, for example, the word program is running there, then, Windows system thinks the file is already opened.

What to do? Just right-click on the target file and choose Edit or Open. It may open the file for you. To do that, first of all, you need to find where the Office executive files are.

Depending on the different versions of Microsoft Office, you can find them in one of the below two locations. Once you find the executable files of Office programs, double-click to open them. If you succeed, then, it is the shortcuts that should be blamed. So, recreate the shortcuts will fix the problem. Just right-click on the executable file and select Create shortcut. As for Microsoft Office won’t start , chances may be that your Microsoft Office suite is not genuine.

You can open them with blank, but you can do nothing with them like create contents and edit existing files. So, just use a genuine version of Office. In such a case, just activate your Microsoft Office with your license. How to check whether the Office is activated or not? What is the get genuine Office message?

How to remove the get genuine Office warning? Why does the get genuine Office banner show and its potential damages? So, just install the latest update of Microsoft Office will fix the problem. You can simply do it by clicking the Update Options in the right above picture and select Update Now. The above Case 4 usually happens when a computer wakes up from sleep or hibernation. Just disable it to solve the problem. Step 3. Find and right-click on ClickToRunSvc.

Then, select Stop. No matter which Office application you are using, you may make use of the Microsoft repair feature to repair the Microsoft Office won’t open error. Step 1. In the programs list, right-click on Microsoft Office and choose Change.

Step 4. In the next pop-up new window, select either of the repair types Quick Repair or Online Repair and click Repair to start. Finally, try to open your Microsoft Office apps to see whether you can open them or not. If not, it means your problem still exists. Then, move to the next solution. Just like mentioned above, if you have more than one versions of Microsoft Office installed on your computer, you should uninstall the ones that you do not use or you do not use frequently.

The reason is that keeping various versions of Office on your PC can result in problems like files opening with the wrong version of Office app like the above Case 2. Step 2. In the Programs and Features window, within the list of apps under Uninstall or change a program , find the unnecessary Microsoft Office version, right-click on it and select Uninstall.

Many software problems may be solved by reinstallation. Just go to the official website of Office , download, and install your Office version. Download the program. In the pop-up window, click Next and follow the guide to deal with Microsoft Office File Association problem. Try to reopen your Office files and see whether you can open them or not.

If not, continue with the following solutions. Step 5. On the next screen, find the problematic Microsoft Office app, click on it, and select Manage. Step 6. Then, find the file extension you failed to open and set its default app as the Office program.

Just click on the current matched app and select the target Microsoft Office app. Another method is to try to open Office files in computer safe mode. The following will take open a Word file in safe mode for example. The following are the orders for opening other Office programs in Safe Mode via Run box. Sometimes, damaged add-ins may prevent your Office files from opening or opening without showing contents.

The following guide is based on Microsoft Word. Then, reopen your Word document to see the result. You can also uncheck one add-in at one time to figure out which add-in is the culprit. How to remove this feature from Office ? See this post to get answers to these questions. As we all know that Office and Windows are of the same Microsoft family. Microsoft regularly releases Office updates within Windows Update. Also, maybe some outdated system programs are not compatible with your office apps, so they prevent you from opening your office files.

Thus, update those system apps by update Windows will help. Then, just uninstall the update is the fix. In the Uninstall Updates window, right-click on the latest you have installed and select Uninstall.

Sometimes, the file system crash will also result in files not open. So, have a check at yours and repair the crashed file system. Download and install a reliable tool that can repair the file system.

Here, MiniTool Partition Wizard is recommended. Free Download. Launch the program. A few users mention that having old printer drivers installed on the computer may also prevent the Office from working.

If you have, just remove those drivers. You can find a way in this article. If you find that the Print Spooler keeps stopping and want to find some workable methods to solve the problem, then this post is what you need. Therefore, it is necessary to run a full scan for those viruses relying on anti-virus software, such as Windows Defender, Avira, or Avast.

If unfortunately, your files are corrupted or lost during the virus attack, you can try to recover them with a professional and powerful file recovery program like MiniTool Power Data Recovery. If none of the above solutions work for you, you can go to the Microsoft Office community to find further solutions. Or, you may consider contacting the Microsoft Office support team for a method. Click to Tweet. Then, what should you do? If you have a backup of those files that were created before the virus attack, you are lucky.


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